tbajee Responsible Gaming
When gaming stops being a source of enjoyment and becomes a problem, making the right decision is the greatest strength. tbajee believes that safe and informed gaming is what brings real enjoyment.
Gaming is for entertainment, not stress
Users must be at least 21 years old to open an account at tbajee and take part in any casino or betting activity. This is not merely a formal rule — it is our firm belief that keeping minors away from this environment is essential for their future.
Casino and sports betting are primarily a form of entertainment. However, for some people, a regular gaming habit can gradually get out of control. tbajee takes this seriously and is committed to giving every user the opportunity and tools to recognise their own limits. Detailed information on setting limits, self-exclusion and account breaks is available in our FAQ section.
Responsible gaming means setting your budget in advance, accepting the absence of any guarantee of winning, and not placing extra bets to try to recover lost money. Every game at tbajee is statistically independent — previous results do not influence future results.
Manage your account in accordance with our Terms and Conditions and contact our support team if anything unusual arises.
Limit Setting and Protection Tools
tbajee provides several user-controlled tools to help you keep your experience safe.
Daily and Weekly Deposit Limits
Set in advance how much you will deposit within a given period. Once set, increasing the limit requires a waiting period.
Session Time Limit
Set how long you will play each day or each week. When the set time is up, the system will automatically notify you.
Temporary Account Break
If you want to take a break for a few days, temporarily deactivate your account — from 24 hours up to 6 months.
Long-Term Self-Exclusion
If you feel you need a long break, activate a self-exclusion lasting from 6 months to 5 years. During this period, you will not be able to access your account.
Gaming History and Reports
View a detailed report of your deposits, withdrawals, bets and time spent — useful for understanding your own patterns.
24/7 Live Support
To activate any tool or if you run into any difficulty, tbajee live chat and email support are available in Bengali around the clock.
Apply for Self-Exclusion
Fill in the form below and send it to our support team. The team works 24/7 and responds in Bengali.
After submitting, our team will send a confirmation to your email.
Warning Signs of a Problem
If you experience any of the following, take it seriously and seek support.
Chasing lost money
Repeatedly increasing bets to recover losses is the start of a dangerous cycle.
Playing longer than planned
Every time you think "just a little more" — but hours keep passing.
Spending beyond your means
Spending money on bets at the expense of bills, food or other essential costs.
Hiding it from family and friends
Concealing information about your gaming habits from people close to you.
Restlessness when unable to play
Feeling irritable, anxious or restless when you cannot play.
Borrowing money to play
Placing bets with money borrowed from family or friends, or taken on credit.
Where to Find Support
Acknowledging a problem is not weakness — it is the first courageous step. The resources below can offer direct support.
tbajee Live Chat
Direct support in Bengali is available 24 hours a day, seven days a week. Chat now for self-exclusion, limit setting or an account break.
Email Support
If you need a more detailed discussion, write to the tbajee support email. The team responds in both Bengali and English.
Family and Loved Ones
Talk openly with your family. Support from those close to you can be the strongest form of help. When they know, they can guide you in the right direction.
Professional Counsellors
Mental health professionals and behavioural counsellors are specially trained to address gambling addiction. If you feel you need professional help, speak with a counsellor.
Support Groups
Peer support groups can play an effective role in overcoming gambling addiction. Talking with people who share the same experience can often complement professional support.
tbajee's commitment is by your side
tbajee is not just a gaming platform — it is a responsible environment where user safety is the highest priority. Follow the 21+ age limit, know your own limits and seek support when needed.
Advice for Parents
If there are underage members in your household, keep parental controls active on your devices. The tbajee account verification process ensures that no one under 21 can register. Even so, awareness at home remains important.
To learn how your personal information is kept safe at tbajee, read our Privacy Policy. It explains in detail how data is used, the policy on sharing with third parties and your rights.
Remember — every bet is an independent event; no strategy or sequence guarantees a future outcome. The RNG (Random Number Generator) used in all games at tbajee operates in a neutral and independent manner.
Before playing, always ask yourself: if I lose this money, will it cause problems in my daily life? If the answer is yes, it is better not to place the bet.